What you'll see
When you order from CartClick, the charge on your credit card or bank statement will appear as CARTCLICK (sometimes with a 4-digit identifier appended, e.g. CARTCLICK*0421).
That is us. Your order confirmation email — sent to the address you entered at checkout — has the same order number you'll see on your statement.
If you don't recognize a CARTCLICK charge
- Search your email inbox (including spam) for CartClick or the order date. Most charges are explained by an order from you or someone in your household.
- If you still can't place it, email info@cartclick.co with the date and amount of the charge. We will identify it within one business day.
- Please contact us before filing a chargeback. We resolve nearly every issue directly, much faster than your bank can.
Refunds
We offer a 30-day money-back guarantee. See our Refund Policy for the full process — most refunds appear on your statement within 5–10 business days of approval.
Who we are
CartClick, LLC
30 N Gould St, Sheridan, WY 82801
United States
info@cartclick.co